👋 Eric Guess

Product Designer | Design Systems Specialist
Remote, US.

About

Highly accomplished Senior Product Designer with over 15 years of progressive experience specializing in crafting thoughtful, scalable design solutions. Expertise spans comprehensive design systems, optimizing enterprise UX, and fostering robust cross-functional collaboration to deliver cohesive, user-centric products. Proven leader adept at transforming complex challenges into clear, impactful design strategies that drive business growth and enable team success.

Work

Conduent
|

Senior UX/UI Product Designer

Summary

Led design system development and comprehensive UX initiatives for new enterprise platforms, focusing on scalability, accessibility, and cross-functional alignment to deliver high-impact digital solutions.

Highlights

Spearheaded the end-to-end development and scaling of a foundational design system from inception (0→1), establishing core design libraries, comprehensive documentation, and front-end code for new enterprise platforms, enhancing consistency and efficiency.

Directed comprehensive UX efforts, from concept to implementation, to craft intuitive workflows and scalable UI components, significantly improving user experience across multiple products.

Ensured product inclusivity by conducting thorough accessibility audits and meticulously aligning Figma and Storybook components with WCAG guidelines, achieving compliance standards.

Fostered a culture of seamless cross-functional collaboration, streamlining communication and workflows between design, engineering, and product teams, resulting in faster delivery cycles and improved project outcomes.

Orchestrated and executed usability testing sessions with prototypes, leveraging user feedback to validate design decisions and drive iterative improvements, enhancing product usability.

FM:Systems
|

Senior User Experience Designer

Summary

Pioneered the creation of responsive design systems and unified product strategies for enterprise facility management solutions, enhancing user experience and platform cohesion.

Highlights

Pioneered the development of a mobile-first, responsive design system, encompassing code, design assets, and comprehensive documentation, enabling consistent user experiences and accelerating team-wide development.

Enhanced the enterprise user experience for critical facility management solutions, optimizing interfaces for monitoring, insights, and analytics, leading to improved operational efficiency.

Formulated and executed a unified product experience strategy, successfully integrating multiple acquired tools into a cohesive SaaS platform, enhancing overall product consistency and user adoption.

Ultralinq Healthcare Solutions
|

Lead Product Designer

Summary

Drove product design initiatives focused on streamlining healthcare workflows and establishing collaborative design practices to improve efficiency and consistency.

Highlights

Optimized medical imaging workflows for physicians and technicians through data-driven design, significantly reducing processing time and improving diagnostic efficiency.

Championed the initiation of a collaborative design system, accelerating design iteration cycles and ensuring UI consistency across the entire product suite, enhancing design velocity and brand cohesion.

Enhanced cross-functional communication, fostering seamless collaboration and ensuring design scalability in alignment with company growth objectives.

ICIDIGITAL
|

UX Architect & Visual Designer

Summary

Contributed to user-centered design and visual architecture for global digital platforms, focusing on consistency and usability at scale.

Highlights

Successfully unified over 40 disparate websites for a global organization by implementing user-centered design principles and a cohesive global Information Architecture, significantly improving brand consistency and user navigation.

Developed and delivered a responsive pattern library and robust UI designs, ensuring consistent branding and enhanced usability across diverse platforms and devices.

Cardinal Solutions
|

Sr UX Consultant

Summary

Provided expert UX consulting, leading design and development for critical internal web applications for key clients.

Highlights

Designed and developed a responsive internal web application for the NC Department of Transportation, enhancing operational efficiency and user accessibility.

Directed comprehensive user research, visual design, and front-end development initiatives, ensuring solutions were meticulously aligned with user needs and strategic organizational objectives.

Red Hat
|

UX Designer

Summary

Optimized user experience for key product pages and customer portal navigation through data-informed design, driving engagement and discoverability.

Highlights

Redesigned Red Hat's Customer Portal navigation, resulting in improved content discoverability and reduced user friction, enhancing overall user satisfaction.

Optimized key product pages through strategic UX enhancements, contributing to a measurable increase in product downloads and user engagement.

Managed and executed global usability testing, leveraging insights to drive data-informed improvements across the user experience.

Smashing Boxes
|

Creative Director

Summary

Directed design and front-end implementation for web and mobile applications, including the successful launch of an MVP loyalty app.

Highlights

Directed the end-to-end design and front-end implementation of the NCSU School of Design's official website, enhancing its digital presence and user engagement.

Successfully designed and launched the Minimum Viable Product (MVP) for Stealz, a cross-platform (iOS/Android) loyalty application, demonstrating strong product development and market readiness.

ReverbNation
|

Web Designer & Front-End Developer

Summary

Designed and coded engaging web experiences to support artists and fans on the ReverbNation platform, enhancing user interaction and community engagement.

Highlights

Designed and coded engaging web experiences specifically tailored to support artists and fans on the ReverbNation platform, enhancing user interaction and community engagement.

AtlanticBT
|

Web Designer & Front-End Developer

Summary

Developed responsive websites and interactive front-end components for diverse clients across industries, delivering high-quality digital solutions.

Highlights

Successfully delivered numerous responsive websites and dynamic interactive front-end components for a diverse portfolio of clients across various industries, ensuring high-quality digital solutions.

Skills

Design Systems

Design Systems, Pattern Libraries, Design Tokens, Component Libraries, Documentation, Scalability, DesignOps.

Accessibility

WCAG, ADA Compliance, Inclusive Design, Accessibility Audits, A11y.

Product Design

Product Strategy, User-Centered Design, Product Roadmapping, Feature Prioritization, Design Thinking, Product Lifecycle.

UX Design

User Experience, Information Architecture, Wireframing, Prototyping, Interaction Design, User Flows, UI Design.

User Research

Usability Testing, User Interviews, Surveys, A/B Testing, Competitive Analysis, Persona Development, Qualitative Research, Quantitative Research.

Usability Testing

Test Planning, Moderated Testing, Unmoderated Testing, User Feedback Analysis, Iterative Design.

Information Architecture

Content Strategy, Site Mapping, Navigation Design, Card Sorting, Tree Testing.

Figma

UI Design, Prototyping, Collaboration Tools, Design Tools, Auto Layout.

HTML & CSS

Front-end Development, Web Standards, Responsive Design, CSS Frameworks, Semantic HTML, Sass.

Analytics Software

Data Analysis, Google Analytics, User Behavior Analytics, A/B Testing Tools, Data-Driven Design.

Version Control

Git, GitHub, GitLab, Code Management, Collaboration.

Project Management Tools

Agile Methodologies, Scrum, Jira, Trello, Asana, Project Planning, Workflow Management.